Senior Process Training Leader, L&D & Operations

A leading outsourcing firm in Quezon City is seeking an experienced professional for a Learning & Development leadership role. The candidate will develop training strategies, manage a high-performing team, and oversee the training lifecycle. The ideal applicant has over 10 years of relevant experience, including a minimum of 5-7 years in a BPO setting, along with skills in data analysis and budget management. This role is critical for aligning training with business objectives and compliance.
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