💼 Full-Time Position

Senior Product Analyst Contact Center

🏢
HCA Healthcare
📍 Nashville, TN, United States
📍
Location
Nashville, United States
📅
Posted
June 27, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**This position is located on site at the HCA Capital View Building located at 1100 Dr MLK Jr Blvd, Nashville, TN 37203.**

After a period of time this position can become a hybrid - 2 days work from home

Do you want to join an organization that invests in you as a Senior Product Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

**Job Summary and Qualifications**

The Senior Genesys Product Analyst is responsible for supporting CSO and our Genesys CX platform. The primary function of this role is to serve as a product subject matter expert, and liaison between CSO and business partners in support of revenue our Genesys CX platform. A background and operational experience in Contact Center and Healthcare Contact Center technologies is desirable but not required. Success in this position also includes building strong working relati...