Job Description
Your mission
Own the vision, strategy, and roadmap for intelligence and analytics within Matrix42's service management platform. This is a high-ownership role at the intersection of service management expertise, analytical product thinking, and modern AI.
What you'll do
- Own the intelligence & analytics roadmap end-to-end
- Define success metrics and build ROI narratives for IT leaders and decision-makers
- Drive validation through prototyping and rapid experimentation
- Shape self-service analytics experiences — configurable dashboards, portals, guided workflows
- Collaborate with engineering, data, product marketing, UX, and go-to-market teams
- Engage directly with enterprise customers and partners to shape direction
Your profile
- Experience in ITSM/ESM or service management software
- Strong analytical mindset with background in analytics, BI, or data-dr...