Job Description
Senior Product Manager – Knowledge Management Platform
About the Role
The Knowledge Management (KM) product area owns the end-to-end enterprise knowledge layer powering intelligent workflows and AI-assisted experiences. This includes integrations and synchronization across platforms such as SharePoint, ServiceNow Knowledge Base, Confluence, Google Drive, and other enterprise systems; ingestion and chunking pipelines; retrieval and ranking quality; administrative workflows for governance and curation; and the analytics that help enterprise teams understand where their knowledge systems are underperforming.
This role is suited for a Senior Product Manager who can operate across infrastructure, enterprise workflows, retrieval systems, and customer-facing problem solving — while driving clarity and prioritization in a highly cross-functional environment.
What You Will Own
Define and drive t...