Job Description
Job Description
Create your best future and join Westpac as a Senior Product Owner (Customer Protection & Support).
What’s the role?
You’ll play a key role in shaping how we support customers experiencing financial difficulty. As part of Customer Protection & Support, you’ll lead the evolution of a modernised collections and hardship platform- designing digital solutions that are simple, scalable and deliver fair, consistent outcomes.
#UNITE will be Westpac’s biggest transformation project ever. It is a business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders.
A major priority for the Group over the next 3 to 4 years, UNITE is about delivering ‘one best way’ to make our processes, systems and tech simpler so we can deliver a better experience for customers, make things easier for our people, and reduce risk for generations to come.
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