Job Description
Senior Product Owner – Inbound & Outbound (Customer Experience)
Brussels, Belgium (Hybrid / On-site)
Duration: 14 months (Start ASAP)
We are looking for a Senior Product Owner to drive the vision, roadmap, and delivery of a key digital product within the Customer Experience domain, focusing on inbound and outbound process optimisation and digital transformation.
Key Responsibilities
- Own the product vision, value delivery, and prioritisation of the product backlog
- Act as the primary business representative for the product within an Agile/SAFe environment
- Translate business needs and strategic objectives into clear, actionable user stories
- Manage and prioritise Product Backlog Items (features, enhancements, changes)
- Collaborate closely with Scrum Masters, Agile Teams, architects, and domain leads on the IT side
- Work with business stakeholders, operatio...