💼 Full-Time Position

Senior Product / UX Designer (AI & CX)

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Confidential
📍 cape town, western cape, South-Africa
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Location
cape town, South-Africa
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Posted
June 18, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Who are we: We are partnering with a business in the Business Process Outsourcing / Customer Experience (CX) space, so experience within BPO, contact centres or customer support environments is essential for this role.

Who are we looking for: A Senior Designer who can bridge product, AI and communication design - someone who thrives on simplifying complex systems into intuitive, user-friendly experiences.

What you will focus on:

  • Designing digital products (platforms, dashboards, web apps)
  • Creating user journeys, wireframes and high-fidelity UI
  • Shaping AI-driven experiences (chatbots, voice interfaces)
  • Translating technical concepts into clear, engaging design
  • Contributing to brand, campaigns and investor storytelling
  • Collaborating with product, engineering and AI teams

What they are looking for:

  • 6–10+ years in product, UX/UI or digital desi...