Job Description
Job Title: Senior Production Support Analyst
Work Schedule: Shifting 7 am-4 pm / 2 pm - 10 pm
Work set up: Hybrid (3x / week onsite)
Location: Ortigas Pasig
Max Budget: 100K
Engagement Duration: One (1) year, subject for extension
Required years of relevant experience: 5 years
Start date: ASAP
About the Role:
Responsible for monitoring, maintaining, and troubleshooting production systems and applications. The role requires ensuring the smooth operation of critical business processes by quickly addressing issues, implementing solutions, and collaborating with various teams to improve system reliability and performance.
Key Responsibilities:
• The incumbent will be supporting MAS (Management Approval System) and Board Paper Library (BoardLib), which are both highly visible to VIP business users and integrated with core applications of the bank eOps/S...