💼 Full-Time Position

Senior Project Manager – ITSM & AI‑Enabled

🏢
IBM
📍 GUADALAJARA, Mexico, Mexico
📍
Location
GUADALAJARA, Mexico
📅
Posted
June 20, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Introduction**
We are looking for a Senior Project Manager to lead IT service-focused initiatives using ITIL and ITSM best practices. This role requires strong delivery skills and hands‑on experience with AI‑enabled project execution, including the ability to design, configure, and orchestrate AI agents to improve project visibility, reporting, service operations, and overall delivery efficiency.
**Your role and responsibilities**
At IBM, our Project Managers play a pivotal role in leading and coordinating project teams to ensure the successful delivery of projects. As a Project Manager for our premier Software Development Location, you’ll be at the forefront of driving project direction, defining metrics, and managing performance to meet client expectations. Join our dynamic team shaping the future of AI-infused management features for hybrid cloud solutions.

Key Responsibilities:

Manage end‑to‑end project delivery (scope, schedule, risks, dependencies).