Job Description
As a Senior Project Manager – Operations, you will lead end‑to‑end business process improvement initiatives. You will be responsible for engaging stakeholders, driving project plans, resolving issues, and ensuring the realization of business benefits.
Responsibilities
Stakeholder Management
- Collaborate with Process Owners, Subject Matter Experts (SMEs), and key stakeholders to identify priority processes for improvement.
- Define initiative mandates (scope, objectives) and establish the appropriate governance framework.
- Monitor project progress and manage change impacts.
- Support, coach, and prioritize the activities of Process Improvement Leads.
Initiative Execution
- Lead the definition of end‑to‑end project plans (timelines, approach, workshops, resources, etc.).
- Ensure mobilization of the required resources and teams to successfully execute initiatives.
- Coordinate project executi...