Job Description
Location
Regina, SK (Hybrid – occasional onsite required)
Client
(Public Sector)
Duration
18+ Month Contract
We are seeking an experienced Senior IT Project Manager
Strong expertise in Agile delivery, Cloud SaaS implementations, and contact centre technologies. The ideal candidate will lead end-to-end delivery of a cloud-based contact centre solution, including vendor coordination, enterprise integration, and stakeholder management in a customer-facing environment.
Key Skills & Expertise
- 8+ years of IT Project Management experience
- Strong experience with Agile / Scrum methodologies
- Experience working with contact centre technologies (telephony, IVR, CRM integrations)
- Strong knowledge of vendor management and third-party coordination
- Experience with Azure DevOps or similar tools
- Strong communication, stakeholder, and change management skills