Job Description
Role Purpose
The Senior Property Manager is responsible for delivering a high‑quality, relationship‑focused property management service from the moment a tenant moves in until they serve notice to vacate. This role is central to maintaining strong landlord relationships, managing mid‑tenancy issues, and ensuring the smooth onboarding of new‑build properties.
Senior Property Managers act as the main point of contact for landlords, providing clarity, reassurance, and professional oversight throughout the tenancy lifecycle.
Key Responsibilities
1. Mid ‑Tenancy Management
- Handle all mid‑tenancy maintenance and repairs, ensuring issues are resolved promptly and communicated clearly.
- Manage tenant queries, complaints, and ongoing tenancy concerns.
- Liaise with contractors, approve works (within agreed authority), and ensure invoices are processed correctly.
- Conduct rent r...