💼 Full-Time Position

Senior Quality Associate

🏢
Athenahealth
📍 Chennai, Tamil Nadu, India
📍
Location
Chennai, India
📅
Posted
May 28, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary

Drive quality excellence by leading end-to-end audits, root cause analysis, and systemic improvements across RCM workflows. As a Senior Associate, you will influence teams, strengthen governance, and deliver measurable improvements in quality, efficiency, and customer outcomes.

Team Summary

The Quality team partners with Operations, Product, and Client Services to ensure scalable, high-quality execution, reduce defects, and enable continuous improvement across revenue cycle workflows.

Essential Responsibilities

  • Lead end-to-end quality audits and deep-dive analyses across workflows
  • Identify systemic quality issues and perform advanced root cause analysis (user, process, system)
  • Drive corrective and preventive actions (CAPA) with meas...