💼 Full-Time Position

Senior SaaS CX Support & Escalations Lead

🏢
D-engage Limited.
📍 islamabad, islamabad capital territory, Pakistan
📍
Location
islamabad, Pakistan
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

D-engage Limited. in Islamabad is seeking a CX Support Manager to oversee complex technical issues and mentor junior staff. The role involves troubleshooting API-related problems, ensuring high-quality ticket resolutions, and collaborating with engineering teams for bug fixes.

Applicants should have 4–5 years in SaaS/Technical Support roles, with strong SQL experience. D-engage promotes a supportive culture and offers opportunities for career growth along with competitive benefits.

#J-18808-Ljbffr