💼 Full-Time Position

Senior SaaS CX Support & Escalations Lead

🏢
D·engage
📍 islamabad, islamabad capital territory, Pakistan
📍
Location
islamabad, Pakistan
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

D·engage, a multinational SaaS company in Islamabad, is seeking a CX Support Manager. In this role, you will handle complex technical issues, mentor junior team members, and ensure high-quality ticket resolutions.

The ideal candidate will have 4-5 years of experience in SaaS or Technical Support roles, a strong proficiency in SQL, and excellent communication skills. Join an innovative team and contribute to a supportive work culture while benefiting from professional development opportunities.

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