Job Description
About the job Senior Sales Engineer - AI (WFH/Remote)
Work Setup: Remote (must be a PH-based Filipino citizen)
Must-have Qualifications:
- At least 7 years of experience in Contact Centre, pre-sales, solution engineering, or technical consulting (preferably with contact center-related operational and/or technical experience)
- Prior experience working with or selling to Contact Centre/CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect, etc.)
- Experience in the Conversational AI space
- Must have project management and/or business consulting experience in the contact center industry
- Experience in managing large and strategic accounts
- Hands‑on understanding of AI concepts: Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG), Agentic AI Applications, conversational AI platforms
- Strong ability to explain technical concep...