Job Description
About the Role:
We are seeking a highly skilled Senior Salesforce Administrator to support and optimize Salesforce operations across multiple business teams, including Customer Success, Billing, Claims, Compliance, Finance, and Sales.
This role is responsible for maintaining a scalable and reliable Salesforce environment while driving workflow automation, improving operational efficiency, and resolving platform issues. The ideal candidate is a hands-on problem solver who can balance day-to-day support with strategic platform improvements in a fast-paced environment.
Responsibilities:
- Administer, configure, and maintain the Salesforce platform
- Manage Salesforce ticket queues and prioritize support requests
- Build and maintain Flows, validation rules, reports, dashboards, and automation processes
- Configure user roles, permissions, profiles, and security settings
- Gather requirements...