Job Description
Location: Remote / Flexible
Engagement: Part-Time (Consulting / Contractor)
Experience Level: Senior / Expert (10+ years preferred)
About the Role
We are seeking a highly experienced Salesforce configuration expert with deep expertise in Field Service operations to lead, optimise, and scale our Salesforce environment. This is not an entry-level admin role — we are looking for someone who has designed and implemented complex Salesforce ecosystems and can operate autonomously at a strategic level.
You will take ownership of our Salesforce setup, ensuring it is efficient, scalable, and aligned with real-world service delivery operations.
Key Responsibilities
• Lead end-to-end Salesforce configuration and optimization
• Architect and manage Field Service workflows (job allocation, scheduling, dispatch, mobile workflows)
• Design scalable systems for high-volume service operations
• Improve lead → booking → job...