Job Description
This role is for one of the Weekday's clients
Salary range: Rs 1000000 - Rs 3000000 (ie INR 10-30 LPA)
Min Experience: 8+ years
Location: Gurgaon
JobType: full-time
Requirements
Required Skills and Experience:
- Experience in developing with Salesforce Service Cloud Voice and Amazon Connect Center.
- Highly proficient in Apex, Visualforce (VF), and Lightning Web Components (LWC) development.
Primary Responsibilities:
- Implement and support Service Cloud features including Service Console, Service Cloud Voice, Amazon Connect Center, Omni-Channel, Live Agent, and Knowledge Base.
- Design and develop tailored solutions on the Salesforce Service Cloud platform to fulfill essential business functions, align with project goals, meet client requirements, and achieve company objectives.
- Collaborate with IT teams and business stakeholders to gather ...