Job Description
MANDATORY REGISTRATION: Fill | Walk-in Drive in Hyderabad Office - NTT Data Business Solutions-11th June'2026(Thursday)
Role Summary
The L3 consultant responsible for providing high-quality administrative and operational support across enterprise platforms such as SAP Basis . The role focuses on daily operations, SLA adherence, quality assurance, escalation management, and continuous service improvement while working closely with delivery and customer teams.
Key Responsibilities
- Provide reliable customer administrative support to ensure smooth system operations.
- Actively monitor systems, processes, and services to maintain stability and performance.
- Accountable for SLA compliance and quality of delivered services.
- Prepare and deliver SLA reports, including compliance tracking and breach analysis.
- Ensure services meet agreed qu...