Job Description
Key purpose:
The purpose of the role is to provide key support to the business and extract maximum value from the information technology platform, specifically its SAP BW system. Provide first (1st) line SAP BW support, perform BW development, system maintenance and monitoring and assist the business to implement new projects and system enhancements.
Duties and responsibilities: Develop and maintain reports in BW Bex Analyzer as requested by the business. Resolve calls as logged on service management system within agreed SLA. Monitor for and resolve technical SAP BW errors. Perform integrity checks and reconciliations to resolve any user queries. Manage and coordinate IT related business projects. Drive Continuous Business Improvement (CBI) initiatives. Act as Super user for Vector / RCL End-users. All system enhancement requests channelled through the Business Analyst who draws up functional specification documents, designs t...