💼 Full-Time Position

Senior Service Assurance & Incident Management Lead

🏢
Grab
📍 petaling jaya, selangor, Malaysia
📍
Location
petaling jaya, Malaysia
📅
Posted
June 17, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading Southeast Asian superapp is seeking a Senior Service Assurance Manager to drive quality and incident management strategies. This role requires 5+ years of operations experience, especially in incident management, project management, and expertise in DevOps methodologies. The ideal candidate will develop processes to improve service delivery and maintain operational excellence. This full-time position is based in Petaling Jaya, Malaysia, and offers a dynamic work environment with a focus on continuous improvement.
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