Senior Service Assurance & Incident Management Leader

A leading technology firm in Southeast Asia is seeking a Senior Service Assurance Manager in Petaling Jaya. This role involves driving the Total Quality and Incident Management strategy, requiring extensive experience in incident management and a strong background in DevOps methodologies. The ideal candidate should have over 5 years in support operations and be able to manage senior stakeholders effectively. The position is fully onsite and offers comprehensive benefits including medical insurance and flexible work arrangements.
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