💼 Full-Time Position

Senior Service Assurance Manager

🏢
Grab
📍 petaling jaya, selangor, Malaysia
📍
Location
petaling jaya, Malaysia
📅
Posted
June 09, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Grab Tech Operations team is seeking a Senior Service Assurance Manager driving the Grab Total Quality and Incident Management strategy by developing and driving practices, tools and processes across the Grab Engineering teams. This role will be working in a team of high-impact individual contributors who are closely working with Grab's backend, support and infrastructure teams to drive operational ex...