Job Description
* Grafton, Auckland preferred
* Permanent, full-time role
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to more than five million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible, and innovative care.
About the Role
As a Senior Service Desk Analyst, you will play a critical role in keeping Health New Zealand's digital services running smoothly. Operating at an advanced support level, you will provide expert guidance across complex technical issues and service requests, ensuring our kaimahi remain connected, supported, and productive.
You will:
* Resolve and manage IT incidents and service requests both directly and indirectly
* Use technical expertise and sound judgement to ...
* Permanent, full-time role
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to more than five million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible, and innovative care.
About the Role
As a Senior Service Desk Analyst, you will play a critical role in keeping Health New Zealand's digital services running smoothly. Operating at an advanced support level, you will provide expert guidance across complex technical issues and service requests, ensuring our kaimahi remain connected, supported, and productive.
You will:
* Resolve and manage IT incidents and service requests both directly and indirectly
* Use technical expertise and sound judgement to ...