Job Description
**Description**
SAIC is seeking a **Service Desk Specialist** to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the **MAJESTIC Joint Program Office (JPO) Team** . In this hands-on role, the Service Desk Specialist will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment.
The ideal candidate will bring expertise in **Windows Server** , **Red Hat Enterprise Linux (RHEL)** , virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges for local and geo-graphically dispersed stakeholders. This position requires on-site support at **Springfield, VA.**
**Key Responsibilities:**
+ Respond to and resolve end-user support requests and incidents, providing hardware and software solutions to ensure operational continuity
+ Identify t...
SAIC is seeking a **Service Desk Specialist** to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the **MAJESTIC Joint Program Office (JPO) Team** . In this hands-on role, the Service Desk Specialist will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment.
The ideal candidate will bring expertise in **Windows Server** , **Red Hat Enterprise Linux (RHEL)** , virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges for local and geo-graphically dispersed stakeholders. This position requires on-site support at **Springfield, VA.**
**Key Responsibilities:**
+ Respond to and resolve end-user support requests and incidents, providing hardware and software solutions to ensure operational continuity
+ Identify t...