Job Description
Nair Systems is currently looking for Senior Service mapping Consultant for our Qatar operations
Required Qualifications & Skills
· Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
· Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).
· Strong understanding of CMDB structure, CI classes, and relationships.
· Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).
· Experience troubleshooting discovery probes, patterns, and integrations.
· Ability to analyze complex service dependencies and present clear visual service maps.
· Strong problem-solving skills with attention to detail.
· Excellent communication and collaboration skills.
Key Responsibilities
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