💼 Full-Time Position

Senior Service Reliability Engineer

🏢
ThoughtWorks
📍 Singapore, Singapore, Singapore
📍
Location
Singapore, Singapore
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Posted
May 26, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job responsibilities

  • You will improve site reliability by building mechanisms/architectures that enable fault tolerance and faster median time to respond and median time to detect.

  • You will drive the integration of observability automation into the CI/CD pipeline.

  • You will handle production incidents, manage incident communication with clients and draft root cause analysis documents.

  • You will monitor performance of production systems and improve their scaling to ensure business goals are met within expected SLA and SLO metrics.

  • You will work closely with application development teams as advisors on improving system reliability and assisting in implementation for reliability improvements.

  • You will improve system observability across multiple facets such as logging and metrics, reducing false alarms to eliminate unnecessary toil and improving process efficiency.

  • You will implement chaos engin...