Job Description
Required Skills & Experience Exp Level: 5-9 Years ServiceNow Technical Expertise Deep understanding of the ServiceNow data model , especially CMDB, Incident, Change, Request, and Asset tables . Strong experience with Flow Designer, Import Sets, Transform Maps, and Scripted REST APIs . Hands-on experience configuring MID Servers and managing integrations (can be optional) Proven ability to rebuild or modernize workflows from legacy ITSM platforms. Data & CMDB Expertise Expertise in data mapping, normalization, reconciliation, and relationship modeling . Strong understanding of ServiceNow CMDB. Experience handling large-scale data migrations with high data quality standards. ITSM & Process Knowledge Solid understanding of ITSM and ITIL processes and their implementation in ServiceNow. (very important) Experience with Service Catalog, Request Management, and Knowledge Management . Ability to bridge business needs with technical execution. Integration Skills Strong experience with REST/SOA...