💼 Full-Time Position

Senior ServiceNow HRSD Engineer (HR Service Delivery)

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Infosys
📍 región centro, jalisco, Mexico
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Location
región centro, Mexico
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Posted
June 07, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Experience with technical ServiceNow components such as business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
  • Experience administering, configuring, developing, and customizing ServiceNow and related integrations.
  • Knowledge of ITIL principles and applying ITIL guidance to IT service.
  • Provide ServiceNow Administration and functional/development support to users across the organization.
  • Provide timely support to user queries and troubleshoot production issues.
  • Perform Systems Integration Testing and manage/coordinate user acceptance testing.
  • Create technical and functional documents for ongoing maintenance items and projects.

Qualifications

  • Minimum 6 years of ITSM, Service Catalog or HRSD administration experience in an enterprise environment.
  • ServiceNow e...