Job Description
The application window is expected to close on: 09/10/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
This is a hybrid role at the RTP, NC office.
**Meet the Team**
The Platform Command Center (PCC) provides centralized monitoring, incident response, and proactive alerting for Cisco Common Platform Services. PCC supports 24x7 operations across critical cloud platform services, partnering with SREs, service owners, operations teams, and AIOps/tooling groups to improve service reliability, reduce operational toil, and prevent customer-impacting incidents.
**Your Impact**
As a Senior Software Engineer, Platform Automation, you will build AI-enabled tooling, automation, and operational intelligence that helps PCC analysts triage alerts, improve runbooks, accelerate incident response, and drive measurable reliability improvements. This is a hands-on senior IC role f...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
This is a hybrid role at the RTP, NC office.
**Meet the Team**
The Platform Command Center (PCC) provides centralized monitoring, incident response, and proactive alerting for Cisco Common Platform Services. PCC supports 24x7 operations across critical cloud platform services, partnering with SREs, service owners, operations teams, and AIOps/tooling groups to improve service reliability, reduce operational toil, and prevent customer-impacting incidents.
**Your Impact**
As a Senior Software Engineer, Platform Automation, you will build AI-enabled tooling, automation, and operational intelligence that helps PCC analysts triage alerts, improve runbooks, accelerate incident response, and drive measurable reliability improvements. This is a hands-on senior IC role f...