Job Description
Job Role: Senior Solutions Engineer
Language: Mandarin & English Required
Experience: 8+ Years
The ideal candidate comes specifically from a Voice AI company or the Voice AI business unit of a CCaaS provider and has hands-on experience designing, demonstrating, and selling enterprise Voice AI solutions. This is not a traditional pre-sales role—the person must be both a technical builder and commercial closer , capable of creating compelling AI solution architectures, running POVs, building demos/prototypes, and influencing large enterprise buying decisions.
Key Responsibilities
- Lead technical discovery and solution design for enterprise Voice AI and customer engagement opportunities.
- Own the technical sales cycle from architecture discussions through demos, POVs, security reviews, and technical close.
- Design Voice AI solutions involving conversational AI, telephony/SIP, CRM...