Job Description
Overview
Job Openings Senior Specialist Customer Experience Journey Architect
About the job
Senior Specialist Customer Experience Journey Architect
Qualifications
- Industrial Engineering Degree / Information Systems / Computer Science Statistics an advantage
- Experience 5-8 years of experience in Business process development, continuous improvement and compliance
- Computer skills especially MS Office and Business Process Management tools
- Strong analytical skills with a demonstrated ability to analyse business processes and workflows
Responsibilities
- To innovate and improve business processes, business rules, SOPs, simplify business processes.
- Communicate and remove redundancies within processes in order to attain higher service levels and increase operating profits and reduce tactical spend within the business.
- Develops subject matter expertise regarding current and...