💼 Full-Time Position

Senior Specialist, Customer Service - Hybrid

🏢
XPO, Inc.
📍 Ann Arbor, MI, United States
📍
Location
Ann Arbor, United States
📅
Posted
June 23, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Senior Specialist, Customer Service - Hybrid

Requisition Id: 388147

Business Unit: LTL

Location:
Ann Arbor, MI, US, 48105

**What you’ll need to succeed as a Senior Customer Service Specialist at XPO**

Minimum qualifications:

+ 2 years of related work experience and call center environment
+ Excellent typing and 10-key skills
+ Experience with Microsoft Office
+ Availability to work a variety of shifts, including days, evenings, nights and weekends
+ Able to work independently with little or no supervision and/or in a team environment

Preferred qualifications:

+ Familiarity with DOT regulations
+ Transportation experience
+ Able to work independently, with little or no supervision and in a team environment
+ Excellent verbal and written communication skills
+ Positive, can-do attitude to achieve goals
+ Excellent interpersonal and communication skills to effectively interact with intern...