Job Description
Position Summary
The Senior Specialist, Finance Systems is a technical lead, primarily responsible for managing complex financial system-related incidents, performing critical system administrative tasks, and supporting the development of enhancements and fixes supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength.
Duties and Accountabilities
-Handle escalations and provide technical support for finance-related processes
-Monitor and track tickets through Service Now and JIRA
-Assist in system testing, report generation, and finance system enhancements
-Support system integration, data validation, and reconciliation activities
-Conduct trainings, create process documentation, and support process improvements
-Prepare reports and provide operational support to stakeholders and management