💼 Full-Time Position

Senior Support Engineer (OSS/BSS)

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Singtel Group
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Location
Kuala Lumpur, Malaysia
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Posted
May 29, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Be a part of something BIG!

 

The Senior Support Engineer (OSS/BSS) is responsible to own the end-to-end health, reliability, and support of the BSS/OSS platform that underpins our digital telco stack as well as the Web/App components dependent on the platform. He/ She will troubleshoot cross domain issues spanning BSS/OSS, Azure cloud services, APIs/microservices, real‑time charging/IN, and dependent front end apps (web & mobile). 

 

Make an Impact by:

  • Drive incident response, root‑cause analysis, stability engineering, release readiness, and continuous improvement across environments (DEV/UAT/PROD).

  • Willing to support extended operational shift coverage aligned with L2/L3 platform operations, incident response, and on-call support needs.

  • Involved in Platform Operations & Incident Management
  • Serve as L2/L3 SME for BSS/OSS—triage, diagnose, and resolve ...