Job Description
Job Summary:
We are looking for a proactive IT Support Engineer to manage user accounts, provide technical support, and ensure smooth IT operations. The ideal candidate will have experience in Active Directory, Office 365, identity management, and end-user support while maintaining high SLA standards.
Key Responsibilities:
1. Active Directory & User Management
Manage user lifecycle including user creation, modification, and deletion
Administer groups and security groups
Ensure proper access control and permissions management
2. Office 365 Administration
Manage license assignment and optimization
Troubleshoot O365-related issues (Outlook, Teams, etc.)
Handle user access management
Manage shared mailboxes and distribution lists (DLs)
3. Identity & Access Management
Implement and manage Multi-Factor Authentication (MFA)
Conduct timely access reviews and support client audits
Handle MFA enrollment for users
Identify and respond to compromised...
We are looking for a proactive IT Support Engineer to manage user accounts, provide technical support, and ensure smooth IT operations. The ideal candidate will have experience in Active Directory, Office 365, identity management, and end-user support while maintaining high SLA standards.
Key Responsibilities:
1. Active Directory & User Management
Manage user lifecycle including user creation, modification, and deletion
Administer groups and security groups
Ensure proper access control and permissions management
2. Office 365 Administration
Manage license assignment and optimization
Troubleshoot O365-related issues (Outlook, Teams, etc.)
Handle user access management
Manage shared mailboxes and distribution lists (DLs)
3. Identity & Access Management
Implement and manage Multi-Factor Authentication (MFA)
Conduct timely access reviews and support client audits
Handle MFA enrollment for users
Identify and respond to compromised...