Job Description
We're Hiring: L3 ServiceNow Engineer / Integrator
About the Role
As an L3 ServiceNow Engineer / Integrator, you will serve as the senior technical escalation point for complex ServiceNow incidents, platform enhancements, integrations, upgrades, and governance activities.
You will play a key role in ensuring platform stability, performance, security, and continuous improvement while supporting global operations.
Setup: Full-remote
Schedule: Dayshift
Salary: Php 80,000 to Php 140,000
Key Responsibilities
- Own Level 3 incident and problem management activities.
- Perform root cause analysis and implement permanent solutions for recurring issues.
- Design, configure, and enhance ServiceNow ITSM modules including Incident, Problem, Change, Service Catalog, and Knowledge Management.
- De...