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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
What you will do
- Own production support for core platform integrations.
- Monitor, triage, and resolve production issues across airline distribution, travel commerce, and integration services, ensuring minimal disruption to live operations.
- Act as the technical interface for external systems.
- Support and troubleshoot integrations with third‑party platforms, partner APIs, and internal services, coordinating effectively with external vendors and internal engineering teams.
- Investigate and resolve complex system issues, performing deep technical analysis of API failures, data inconsistencies, latency issues, and integration errors across distributed systems.
- Support onboarding and operational readiness by assisting with onboarding new partners or agents from a system configuration and integration standpoint, including validation, testing, and go‑live support.
- Contribute to system resilience and improvement by identify...