Job Description
Halcyon is looking for a Senior Technical Support Engineer to join our team. This remote-native role involves troubleshooting customer issues across various platforms and collaborating closely with internal teams. Ideal candidates will have strong cloud networking and customer support skills.
Successful candidates will have 7 years of experience in customer support or related fields, with the ability to troubleshoot in complex environments. A curious mindset and strong communication skills are essential for this role.
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