Job Description
Our client in the consulting space is seeking a Senior Collaboration Technical Architect to lead the design and technical strategy of enterprise Collaboration, Unified Communications (UC), Contact Centre (CC), and Customer Experience (CX) solutions. This client-facing role combines solution architecture, consulting, and pre-sales expertise to design secure, scalable, and innovative solutions that address business challenges. The successful candidate will act as a trusted advisor, leading customers from discovery through implementation while ensuring successful delivery. Key Responsibilities Design end-to-end Collaboration, UC, CC, and CX solutions aligned to business objectives. Translate business requirements into technical architectures, implementation roadmaps, and integration designs. Produce high- and low-level designs, architecture documentation, technical specifications, and implementation plans. Lead customer discovery workshops, solution presentations, technical consultations,...