Job Description
Senior Technical Product Manager – ServiceNow
Location: Toronto, ON, CA; Vancouver, BC, CA.
Description
At TELUS, we are a product‑minded, customer‑driven team within the Commercial & Public Sector E2E Digital Transformation group. Our mission is to simplify systems, automate processes, and empower operations teams to focus on what matters most: our customers. We build and enhance the ServiceNow platform that underpins TELUS’s value chains and customer journeys.
We are seeking a Sr Technical Product Manager to lead the evolution of key elements of our ServiceNow and adjacent ecosystem as part of the Managed Service Transformation program. In this role, you’ll combine product ownership, technical expertise, and business acumen to drive roadmap initiatives that improve customer experience, enhance operational efficiency, and support revenue growth.
What You’ll Do
- Act as Sr Technical Product Manager for specific value‑chain...