💼 Full-Time Position

Senior Technical Support Engineer

🏢
Vocera Communications India Private Limited
📍 Bengaluru, Karnataka, India
📍
Location
Bengaluru, India
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Work Flexibility: Hybrid

Senior Technical Support Engineer

Vocera is now part of Stryker and is looking for a Senior Technical Support Engineer. In this role, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. Our Global Support Team works together 24x7 to take on technical challenges and provide a positive experience for our customers.

What You Will Do:

  • You will document and manage customer issues and requests, delivering excellent customer service and managing customer expectations.

  • Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution.

  • You will collaborate within the company, escalating issues and eng...