💼 Full-Time Position

Senior Technical Support Engineer -IP/MPLS Networking

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Ribbon Communications
📍 Mumbai, Maharashtra, India
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Location
Mumbai, India
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Posted
June 04, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • 3 to 6 years of direct technical support experience involving customer interaction, troubleshooting, and deployment of solutions in IP-MPLS networks of varying scales.
  • Expertise in several networking domains including: Routing Protocols: OSPF, ISIS, BGP, MP-BGP, Labeling Protocols: LDP, SR, RSVP, BGP-LU, Traffic Engineering, VPN Technologies: MPLS-TP/IP, L2VPN, L3VPN, E-VPN, and interworking of L2VPN and L3VPN, Layer 2 Switching: subnetting, VLANs, xSTP, VRRP, Protection and Restoration Mechanisms: FRR, Linear Protection, PW-R, LAG/MC-LAG, Timing Synchronization: IEEE 1588v2 PTP, SyncE, Quality of Service (QoS).
  • Any certifications like CCNA, CCNP, JNCIA, or JNCIS-SP added advantage.
  • Hands-on commissioning and diagnostics experience with network vendor products.
  • Familiarity with network monitoring tools such as Wireshark and SolarWinds.
  • Experience with ticketing systems like Salesforce, Oracle, or JIRA
  • Education qualification...