Job Description
Senior Technical Support Officer
Locations: Penrith NSW 2750 /Bradfield NSW 2556 (Hybrid)
Hourly Rate:$91.35 + super ( Working Hours: 7-hour days, 35-hour week)
Contract: 6-months with possible extensions
About the Role
We are seeking an experienced Senior Technical Support Officer to provide high-level operational and technical support across IT and Operational Technology (OT) environments. This is a hybrid role with a mix of onsite and remote work, supporting both Penrith and Bradfield locations.
Key Responsibilities
- Provide operational support for Windows Server environments, including monitoring, patching, troubleshooting, and escalation to ensure system availability, performance, and security.
- Perform networking triage and fault isolation acr...