Job Description
Role Overview
The Senior Technician is responsible for overseeing the Mechanical and Electronic Repair Department, ensuring optimal service delivery, technical excellence, and operational efficiency. This role includes managing technical teams, resolving complex issues, supporting client requirements, and maintaining high standards of safety and quality.
Key Responsibilities
Department & Technical Management
- Oversee daily operations of the Electronic and Mechanical Repair Department.
- Ensure service levels are consistently maintained in line with company standards.
- Allocate and prioritise repairs via the mechanical repair board.
- Address technical issues raised in daily meetings and escalate where necessary.
- Provide technical guidance and support on complex queries and repairs.
- Ensure all solutions and updates are effectively c...