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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Act as senior point of contact for internal stakeholders and customers; manage escalations and complex inquiries.
- Maintain operational controls, compliance and governance for trade finance activities; ensure adherence to Bank policies and regulatory requirements.
- Oversee review of daily transaction controls performed by COE‑Trade; review TBML checks, exceptions and high‑risk cases to ensure accuracy and timeliness.
- Act as the checker for back-to-back matching, ensure completeness and correctness.
- Define, monitor and report KPIs, SLAs and aged exceptions; lead root‑cause analysis and corrective action plans.
- Conduct regular quality assurance reviews and sample testing of COE‑Trade outputs; ensure remediation of findings.
- Maintain and enhance SOPs and related procedure manuals.
- Participate in system implementations, UAT, and process‑improvement initiatives from an operational and control perspective.
- Review a...