Job Description
On-site - Taguig 1-3 Yrs Exp Bachelor Full-time
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Job Description
We are seeking an experienced Senior Trainer (BFSI) to design and deliver impactful training programs across Banking, Financial Services, and Insurance. The role involves onboarding and upskilling teams, driving performance through product, process, compliance, and soft‑skills training, and continuously improving training effectiveness through assessments and coaching.
Description / Requirements
Job title: Trainer/Senior Trainer – Credit Card Operations
LOB: Banking, Financial Services, and Insurance (BFSI)
Account: Financial/ Credit Card
Location: On-site in Taguig
Work Timing: Shifting
REQUIREMENTS
- ● Bachelor’s degree or equivalent experience is required
- ● At least 2 years of relevant experience as a Trainer in a BPO setting
- ● 3–5 yrs in disputes, fraud, chargebacks, or collections with stro...