Senior Training Manager

Accountabilities

• Own the training strategy and the training plan.
• Develop and maintain curriculum ensuring SOP and regulatory alignment.
• Manage instructors, vendor partners and all other training resources to facilitate and deliver the plan.
• Ensure operational and training compliance with all applicable regulatory requirements, company policies and IATA ISAGO standards.
• Monitor KPIs and customer feedback to identify trends for continuous improvement.
• Support rollout of new equipment, systems, initiatives and procedures.
• Proven ability to manage upward and influence senior leadership through clear communication, data-driven recommendations and effective stakeholder engagement across operational and corporate functions.
• Develop, implement and manage operational training programs and competency frameworks.
• Maintain training records, compliance documentation and audit readiness within a regulated en...