💼 Full-Time Position

Senior Transformation Lead - AI & Strategy Execution

🏢
Zendesk Group
📍 Mexico, ciudad de méxico, Mexico
📍
Location
Mexico, Mexico
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading customer experience software provider seeks a Principal, Business Transformation to join their team in Mexico City. The role involves owning strategic initiatives, partnering with senior leadership, and leading cross-functional teams to drive transformation programs. Candidates should have 7-10 years of relevant experience and strong skills in management consulting and change management. This position requires English fluency and offers a hybrid work model, working in-office part of the week while allowing flexibility.
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